How long will it take to receive my order?

• All purchases are shipped ground. Please refer to our transit map for more details.

Do you have a shipping minimum order?

• Yes, there is a shipping minimum order. If you are not buying a kit, the minimum purchase is $50 (which does not include shipping costs). On the other hand, if you are purchasing a kit, the shipping costs are included.

Do your prices reduce if I purchase large quantities?

• Yes, see our “Build a Kit” prices and our Bundle Prices. Save 15%, if you purchase in quantities of 25.

What are considered bundles?

• Our bundles are quantities of 25.

Do you sell any additional items that are not showcased on your website?

• Yes, please speak to a customer service representative at our store or call 877-531-5100.

Do you offer purchase orders?

• Please speak to a customer service representative at our store or call 877-531-5100.

What form of payments do you accept?

• We accept VISA, MASTERCARD, DISCOVER, AMEX, AND CASH.
  Personal checks are not accepted.

What are your store hours?

• Mon-Fri: 10am-6pm | Saturday: 9am-2pm | Sun: Closed

What is your return policy?

• All returns or exchanges MUST be new, unused, unopened and accompanied by a receipt.
  
• No refunds or exchanges on USED moving boxes.
  
• No returns or exchanges accepted after 30 days from receipt date.
  
• All returns over $75.00 will be charged a 15% restocking fee.
  
• All local returns or exchanges can be made at our store locations. Pickup service within the San Diego metro area for returns or exchange is available for $25.00 per trip.
  
• No refunds or exchanges on special order and custom products.
  
• Customer pays for all shipping and insurance charges for merchandise returned by postal service, UPS, FedEx or freight carrier.
  
• No cash refunds. All refunds will be resolved by credit card refund or by in store credit only.
  No exceptions.

Haven't found what you are looking for?
Call us at 1-877-531-5100 or contact us via our contact form.